What payment methods do you accept?

We accept all major credit cards and Apple pay.

Do you offer discounts or promo codes?

Yes! Subscribe to our newsletter for exclusive offers and early access to drops.

How can I contact customer service?

You can reach us via email at saintlevitica@gmail.com or through our contact form on the website.

Do you collaborate with influencers or accept brand ambassadors?

Yes, we’re always looking for people who align with our vision. DM us on Instagram or email us for collaboration inquiries.

How long does shipping take?

Shipping times vary depending on your location. Orders within Sweden typically arrive within 1-3 business days, while international orders may take 2-5 business days. You’ll receive a tracking number once your order ships.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your country.

Can I track my order?

For your convenience, we offer two shipping options:

– Complimentary with all orders.

– For those who value full visibility and peace of mind, we offer tracked delivery for an additional €3.

With tracked shipping, you'll receive a personal tracking number to follow your parcel every step of the way — from our studio to your doorstep.

If you receive a defective or incorrect item, you have the right to make a claim in accordance with consumer protection laws.

To submit a claim:

1. Contact us at saintlevitica@gmail.com
   
2. Provide your order number and a description of the issue
   
3. Please attach photos clearly showing the defect
   

If the claim is approved, we will cover any return shipping costs and offer one of the following solutions:

• Replacement item
  
• Price reduction
  
• Full refund
  

Returns

You have the right to withdraw from your purchase within 14 days from the day you receive your order, in accordance with the Distance Selling Act.

To make a return:

1. Contact us at saintlevitica@gmail.com within 14 days of receiving your order.
   
2. Please include your order number and the reason for the return.
   
3. Once your return request has been approved, you will receive instructions on how to return the item.
   

Returned items must be:

• Unused
  
• In original condition
  
• With all tags attached
  

Return shipping costs are the responsibility of the customer, unless otherwise stated.

Once we have received and approved the returned item, a refund will be issued to the original payment method within 14 days.

How should I care for my clothes?

We recommend washing on a gentle cycle with cold water and air drying to maintain quality and longevity. Check the care label on your item for details.

How do I know my size?

Our T-shirts have a slightly smaller fit, so we always recommend choosing one size up from your usual size.


Are your clothes unisex?

Yes! Our pieces are designed to be worn by anyone, with a focus on an effortless, oversized, and street-lux aesthetic.